Piercing Bleg.

I'm asking here because I--being some sort of stereotyping jerk--figure maybe perverts would know about piercings.

I got my earlobes pierced about six weeks ago. The left one has healed nicely and is now all clean with a tidy, well-defined hole. The right one got gross. It's reddened, swollen, achy, bleeds if I touch the earring, and is making no progress toward healing. (There's no pus and it's not SUPER swollen so I don't think it's badly infected, but it's not right either.)

Does anyone have any brilliant suggestions? I've been washing it with 0.12% benzalkonium chloride twice a day and otherwise trying to leave it alone. I welcome any advice on how to turn this from ear soup into a nice pretty piercing.